Lou Kiwanuka is the owner and founder of OpsShaper, a training and consultancy business focused on enabling brilliance in the Events sector.

Lou believes that a fully informed OpsProf needs knowledge, experience, network and collaboration in order to have confidence in bringing the unique talents and skills that they bring to the table.
Through The Ops Nest and training courses such as Ops Foundation and Ops Knowledge, Lou is committed to developing mechanisms for developing people in events within the global business event operations sector.

Lou serves the industry in a number of additional ways as chair of the Education Pillar of the Events Apprenticeship Programme with UK Events and as a founding fellow of the Institute of Event Management.